Frequently Asked Questions
Most common questions about MHD products and policies.
How do I choose the right MHD helmet size?
Measure the circumference of your head just above your eyebrows using a flexible measuring tape. Compare your measurement with the size chart on each helmet product page. Your helmet should fit snugly without uncomfortable pressure points.
How does your Free Helmet Crash Replacement Program work?
MHD offers a Free Helmet Crash Replacement Program. If your helmet takes a significant impact, it should be replaced—even if there's no visible damage. Our crash replacement program helps you get back on the mountain with a replacement helmet, subject to program eligibility.
What is ERT impact protection?
ERT (Energy Reduction Technology) is an impact-management system inside MHD helmets. Like Mips, it addresses rotational forces that can occur during a crash, but uses a different approach: a lightweight, flexible polymer structure that helps absorb impact energy. It's designed to help manage both direct and angled impacts using a lightweight, flexible polymer structure.
https://ridemhd.com/blogs/news/ert-vs-mips-which-helmet-protection-actually-works-better
How lightweight are MHD helmets?
The OG Classic weighs just 11.5 oz in size Medium. Most snow helmets range from 14-20oz. Its low-profile in-mold construction helps minimize bulk without sacrificing the protective features you expect from a snow sports helmet.
Are MHD helmets safety certified?
Yes. MHD helmets are certified to ASTM F2040 or CE EN1077 snow sports helmet standards, providing tested protection for skiing and snowboarding.
Can I use audio speakers with my MHD helmet?
Yes. MHD helmets feature removable ear pads with built-in speaker pockets designed to accommodate compatible helmet audio systems. Speakers are sold separately.
Outdoor Tech, Wildhorn, and Aleck all work with MHD helmets
Will MHD helmets work with other brands of goggles?
MHD helmets are designed with a low-profile shape to fit comfortably with many popular snowboard and ski goggles. Fit varies by model, so we recommend trying your goggles with the helmet before riding.
What makes MHD goggles different?
It starts with the lens. MHD goggles use advanced optical coatings applied using Satisloh technology, a global leader in precision lens coating systems. The result is sharp optics, reduced glare, and dependable performance across changing mountain conditions. Combined with dual-layer lenses, triple-layer face foam, and secure magnetic lens systems on select models, MHD goggles deliver premium performance without the premium price tag.
Can I change the lenses on my MHD goggles?
Yes, on models with interchangeable lens systems. Select MHD goggles feature magnetic lenses with an additional locking mechanism to keep the lens secure. Check the individual product page for compatibility.
Which goggle lens should I choose?
Lens choice depends on light and weather conditions. Lower VLT (Visible Light Transmission) percentages allow less light through and are generally better for bright conditions. Higher VLT lenses allow more light through and are better suited for cloudy, stormy, or low-light days.
How do I prevent my goggles from fogging?
Avoid wiping the inside of a wet lens, as this can damage the anti-fog coating. Keep your goggles' vents clear, shake out excess snow, and allow them to air-dry completely after riding.
How long does shipping take?
Orders typically require 3–5 business days for processing before shipment. Delivery time depends on your location and the shipping method selected at checkout. Tracking information is provided when your order ships.
What is your return policy?
We offer 90-day returns on eligible products. Items must meet the conditions outlined in our return policy. Visit our Shipping & Returns page for full details and exclusions.
Do MHD helmets come with a warranty?
Helmets should be replaced after a significant impact, even if no damage is visible. MHD offers a helmet crash replacement program. Visit our Warranty page for eligibility and instructions.
Where can I try MHD products in person?
MHD products are available through select independent retailers. Visit our Find a Store page to find a participating shop.